Contact Us

Thank you for visiting Arrveillia.

Arrveillia is owned and operated by Weihai Pinghan Trading Co., Ltd.

We are committed to providing customers with reliable support and assistance throughout their shopping experience.

If you have any questions regarding products, orders, payments, shipping, returns, refunds, or other store-related matters, please contact our customer support team.

Customer Support

Our customer support team can assist with:

• Product information inquiries;

• Order confirmation and order status updates;

• Payment and checkout assistance;

• Shipping and tracking questions;

• Return and refund requests;

• Damaged, defective, missing, or incorrect product concerns;

• Other purchase-related questions.

Please contact us through:

Customer Support Email:
service@arrveillia.com

Customer Support Hotline:
0631-3013567

For order-related requests, please provide:

• Order number;

• Email address used when placing the order;

• A brief description of your question or issue.

Providing complete information helps us review your request and provide assistance more efficiently.

Response Time

We make reasonable efforts to respond to customer inquiries as soon as possible.

Response times may vary depending on:

• Weekends;

• Public holidays;

• Promotional periods;

• Higher-than-normal inquiry volumes.

Thank you for your patience and understanding.

Business Information

Brand Name:
Arrveillia

Legal Company Name:
Weihai Pinghan Trading Co., Ltd.

Website:
arrveillia.com

Business Address:
Room B512, No. 3 Shuzhan Road, Xiyuan Subdistrict, Weihai Economic and Technological Development Zone, Weihai, Shandong Province, China.

Customer Support Email:
service@arrveillia.com

Customer Support Hotline:
0631-3013567

Arrveillia is owned and operated by Weihai Pinghan Trading Co., Ltd.